Kundenservice: +49 8022 859 78 30 | Lieferung frei Haus ab € 50,-

Shipping Policies

kaffee-bohne-trennlinie-gold

»When the mailman rings the doorbell and wants to stay for a cup of coffee«

TRANSPARENT – TRACEABLE – SUSTAINABLE

Maximum transparency is our priority for all the specialty coffees we buy and roast. Sustainability and fairness- from the bean to the cup. With your order, you support our “Coffee Transparency.” We offer all kinds of shipping deals. You can check the availability of the shipping options with the shipping calculator in the cart before checkout.

ORDER DESTINATIONS

ETK ships coffee orders worldwide – you can find our country list below. In some areas we experienced import regulations for coffee or other customs regulations.

All of the E.U.

  • AUSTRALIA
  • BELARUS
  • BOSNIA
  • BRAZIL
  • CANADA
  • CHINA
  • COSTA RICA
  • CROATIA
  • CYPRUS
  • EGYPT
  • EL SALVADOR
  • GUATEMALA
  • HONG KONG
  • ICELAND
  • INDIA
  • INDONESIA
  • ISRAEL
  • JAPAN
  • KUWAIT
  • LICHTENSTEIN
  • MACEDONIA
  • MALAYSIA
  • MALTA
  • MEXICO
  • MOLDOVA
  • MONTENEGRO
  • NEW ZEALAND
  • NICARAGUA
  • NORWAY
  • PANAMA
  • PHILIPPINES
  • QATAR
  • RUSSIA
  • SAUDI ARABIA
  • SINGAPORE
  • SOUTH AFRICA
  • SOUTH KOREA
  • SWITZERLAND
  • TAIWAN
  • THAILAND
  • U.A.E.
  • U.S.
  • UKRAINE
  • VIETNAM

If you have questions regarding your area please contact order@etk.coffee

DELIVERY OPTIONS AND LEAD TIMES

All orders are fulfilled by our fast and reliable couriers which offer tracking. Shipments within Germany are delivered by DHL, while our global shipping is carried out by FedEx and Deutsche Post.

SHIPPING DESTINATION

  • Germany
  • Within Europe
  • Outside Europe
  • Outside Europe

SHIPPING METHOD

  • DHL
  • FedEx
  • FedEx
  • Deutsche Post

DELIVERY TIME

  • 1-3 working days
  • 2-5 working days
  • 3-9 working days
  • 4-18 working days

SHIPPING COSTS

For customers who choose to receive their coffee by DHL, FedEx or Deutsche Post the prices are as follows:

Germany EU+* U.S. & Canada* Zone 1* Zone 2* Zone 3*
< 50,00€ 4,90
50,00€ + Free
0 kg – 3 kg 6,90 24,50 24,50 24,50 24,50
+3 kg – 9 kg Free 34,50 34,50 34,50 34,50
Eco Shipping*  8,50 / 15,00  8,50 / 15,00  8,50 / 15,00  8,50 / 15,00

*We offer a special Eco Shipping solution for up to 6 bags á 250g fulfilled by Deutsche Post for customers outside the EU. Shipping will take a few days longer, but you spare the environment in return. As you are used to from us, this option also includes tracking, so you can follow where your coffee is. The Eco Shipping costs either €8.50 or €15.00, depending on how many bags you have ordered.  

EU+: 

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, UK

Canada & US:                                

Canada, U.S.

Zone 1:

China, Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam

Zone 2: 

Australia, Brazil, Costa Rica, Egypt, El Salvador, Guatemala, India, Israel, Kuwait, Mexico, New Zealand, Nicaragua, Panama, Qatar, Saudi Arabia, South Africa, U.A.E.

Zone 3: 

Belarus, Bosnia, Croatia, Cyprus, Iceland, Macedonia, Malta, Moldova, Montenegro, Russia, Ukraine

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