Versand & Lieferung

DEUTSCHLAND

Die Versandkosten innerhalb Deutschlands betragen pauschal 4,90 EUR pro Lieferung, unabhängig vom Versandgewicht. Bei Alkohol erhöhen sich die Versandkosten um jeweils 1,00 EUR, da das Paket bei Übergabe an den Käufer nur gegen Altersnachweis ausgeliefert wird. Ab einem Bestellwert von 50,00 EUR ist der Versand innerhalb Deutschlands versandkostenfrei. (alle Angaben inkl. der gesetzlichen MwSt.) 

TRANSPARENT – TRACEABLE – SUSTAINABLE

»When the mailman rings the doorbell and wants to stay for a cup of coffee«.
Maximum transparency is our priority for all the specialty coffees we buy and roast. Sustainability and fairness – from seed to the cup. With your order, you support our “Coffee Transparency.” We offer all kinds of shipping deals. You can check the availability of the shipping options with the shipping calculator in the cart before checkout.

FedEx service update on Ukraine, Russia, and Belarus (04.03.2022)
“We are deeply disturbed by what is happening in Ukraine, and our thoughts and solidarity are with the people affected by this ongoing violence. Our top priority is the safety of our team members and their families, and we are providing direct financial assistance to them and the affected communities. We are temporarily suspending all FedEx and TNT services to, from and within Russia and Belarus until further notice. As previously communicated, locations in Ukraine have been temporarily closed and inbound and outbound services to Ukraine have been temporarily suspended.”

ORDER DESTINATIONS & CONDITIONS

ETK ships coffee orders worldwide. In some regions we experience import regulations for coffee or other customs regulations. Please inform yourself of your local and regional shipping and customs conditions / requirements. All customs duties and taxes are your responsibility, including any documents other than the purchase invoice required by regional agencies and authorities. Make sure you include complete and correct information required by your local agencies and authorities. In case a package is stuck due to wrong or missing information, we reserve the right to refuse reshipment or reimbursement of the order.

If the order is returned to us due to missing or wrong address information or refusing delivery, we reserve the right to charge you the shipping costs of the package. In case you request reshipment of the product upon return, we reserve the right to charge you the shipping costs for reshipment.